{"id":4769,"date":"2021-12-23T09:33:12","date_gmt":"2021-12-23T09:33:12","guid":{"rendered":"http:\/\/site.yanwowang.com\/?page_id=4769"},"modified":"2022-02-15T11:12:43","modified_gmt":"2022-02-15T11:12:43","slug":"refunds-and-return-policy","status":"publish","type":"page","link":"https:\/\/yanwowang.com\/en\/refunds-and-return-policy\/","title":{"rendered":"Refunds and Return Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4769\" class=\"elementor elementor-4769\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-37fd1fff elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"37fd1fff\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4dc956c\" data-id=\"4dc956c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-480a64a4 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"480a64a4\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! 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elementor - v3.5.1 - 20-12-2021 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h4 class=\"elementor-heading-title elementor-size-default\">Refunds and Return Policy<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6c6f6a45\" data-id=\"6c6f6a45\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3fb3de19 elementor-widget__width-initial elementor-absolute elementor-invisible elementor-widget elementor-widget-image\" data-id=\"3fb3de19\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.5.1 - 20-12-2021 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"236\" height=\"283\" src=\"https:\/\/yanwowang.com\/wp-content\/uploads\/2022\/01\/yanwo.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/yanwowang.com\/wp-content\/uploads\/2022\/01\/yanwo.png 236w, https:\/\/yanwowang.com\/wp-content\/uploads\/2022\/01\/yanwo-10x12.png 10w, https:\/\/yanwowang.com\/wp-content\/uploads\/2022\/01\/yanwo-17x20.png 17w\" sizes=\"auto, 100vw\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e927b37 elementor-widget elementor-widget-text-editor\" data-id=\"6e927b37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.5.1 - 20-12-2021 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>1.\u00a0Application for Returns\/Refunds<\/strong><br \/>Subject to the terms and conditions in this Refunds and Return Policy and the Terms of Service, Buyer may apply for return of the purchased items (\u201cItem\u201d) and\/or refund within 3 days upon received the order or products.<\/p><p>Yan Wo Wang customer service will request the parcel photo and packaging photo to investigate the products received by customers. Users may communicate with each other privately to resolve their differences or approach their relevant local authorities to assist them in overcoming any dispute prior.<\/p><p><strong>2.\u00a0Application for the Return of an Item<\/strong><br \/>Buyer may only apply for the refund and\/or return of the Item in the following circumstances:<br \/>The Item has not been received by Buyer;<br \/>The Item was defective and\/or damaged on delivery;<br \/>Seller has delivered an Item that does not match the agreed specification (e.g. wrong size, colour, etc.) to Buyer;<br \/>The Item delivered to Buyer is materially different from the description provided by Seller in the listing of the Item; or<\/p><p>Buyer\u2019s shall raise the application through Yan Wo Wang customer careline.<\/p><p>The approval of your request for refund and return will be made by Yan Wo Wang in its sole discretion.\u00a0 Buyer acknowledges and agrees that company\u2019s decision is final, conclusive and binding, and covenants and agrees that it will not bring suit or otherwise assert any claim against company or its affiliates in relation to such decision.<\/p><p><strong>3.\u00a0Condition of Returning Item<\/strong><br \/>To enjoy a hassle-free experience when returning the Item, Buyer should ensure that the Item, including any complimentary items such as accessories that come with the Item, must be returned to company in the condition received by Buyer on delivery. We will recommend Buyer to take a photo of the Item upon receipt.<\/p><p><strong>4.\u00a0Liability of Product Return Shipping Fee<\/strong><br \/>i)\u00a0In the scenario of an unforeseen error from the seller's end (i.e - damaged, faulty or wrong product delivered to the buyer), the company will bear buyer's return shipping fee.<br \/>ii)\u00a0In the scenario of the buyer's change of mind, buyer shall get seller's consent prior to the return request and buyer will bear the return shipping fee.<\/p><p><strong>5.\u00a0Refunds<\/strong><br \/>Buyer will only be refunded after investigation has been close case and company has received the returned Item. The refund will be made to Buyer\u2019s credit\/debit card or designated bank account, whichever is applicable.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u9000\u6b3e\u548c\u9000\u8d27\u653f\u7b56 1. \u9000\u8d27\/\u9000\u6b3e\u7533\u8bf7\u6839\u636e\u672c\u9000\u6b3e\u548c\u9000\u8d27\u653f\u7b56\u4ee5\u53ca\u670d\u52a1\u6761\u6b3e\u4e2d\u7684\u6761\u6b3e\u548c\u6761\u4ef6\uff0c\u4e70\u65b9\u53ef\u4ee5\u5728\u6536\u5230\u8ba2\u5355\u6216\u4ea7\u54c1\u540e [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4769","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/yanwowang.com\/en\/wp-json\/wp\/v2\/pages\/4769","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yanwowang.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yanwowang.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yanwowang.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yanwowang.com\/en\/wp-json\/wp\/v2\/comments?post=4769"}],"version-history":[{"count":16,"href":"https:\/\/yanwowang.com\/en\/wp-json\/wp\/v2\/pages\/4769\/revisions"}],"predecessor-version":[{"id":7994,"href":"https:\/\/yanwowang.com\/en\/wp-json\/wp\/v2\/pages\/4769\/revisions\/7994"}],"wp:attachment":[{"href":"https:\/\/yanwowang.com\/en\/wp-json\/wp\/v2\/media?parent=4769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}